Terms and Conditions
Securing the booking of your event: A deposit of £100 is required to secure your wedding booking and will be deducted from your final balance. Deposits are non-refundable. For special occasions or other non-wedding bookings, a 50% non-refundable deposit is required.
Payment: Payments can be made in cash, via bank transfer or PayPal. Unfortunately I am unable to accept Cheques. The final balance of your wedding makeup is due at least 2 weeks before your event. For non-wedding bookings, the outstanding balance (50%) will be due to pay on the day of service.
Responsibility of the client: The client shall inform the makeup artist of any issues that may affect the use of any products or equipment. This includes, but is not limited to, sensitivities, allergies and medical conditions. It is the responsibility of the client to inform the makeup artist of any subsequent reactions, so amendments can be made before the event.
Responsibility of Makeup Artist: Christina is responsible for arriving at the agreed venue, specified by the client, within good time. Christina is responsible for the provision and application of all makeup products unless otherwise stated. The makeup artist is to only provide the agreed service as detailed in the booking. Any additional requirements must be arranged and paid for prior to the event.
Cancellations: If for any reason you choose or need to cancel your booking within 12 weeks of your wedding, your £100 deposit will be retained and you will not be liable for any other payments. Cancellations made between 12 and 6 weeks will require 50% of the full outstanding balance. Cancellations made within 6 weeks will require full payment. All cancellations must be received in writing by letter or email. Extenuating circumstances will be considered at the discretion of Christina Cooling.
Trials: If you do not wish to secure your booking date and only require a trial, this must be paid for in advance. Bridal makeup trials can be re-arranged at any point, however a trial cancelled with less than 24 hours notice will be charged for the agreed rate. A trial may only be rescheduled twice. Please remember, your wedding date is not secure until you have completed a booking form and paid your deposit.
Travel Expenses: When travelling to locations, the first 25 miles are free and then a return journey is charged at 45p per mile and worked out based on postal code, so please provide this when enquiring and a quote can be provided upon request. Parking expenses are charged to the client.
Health & Safety: Should any client or member of the client's party become abusive, threatening or offensive, Christina reserves the right to terminate her service immediately, without a refund. For reasons of Health & Safety, smoking is strictly not permitted during the makeup trial or any makeup lesson or makeup service.
All information on this website remains the property of Christina Cooling. Any reproduction or replication of images or text without prior consent is strictly prohibited. Records of client's details are stored securely and in accordance with the Data Protection Act 1998. All information held will be treated as confidential and will not be divulged to a third party.
BY FINANCIALLY SECURING YOUR DEPOSIT, YOU ARE ENTERING INTO AN AGREEMENT TO HONOUR THE ABOVE TERMS AND CONDITIONS OF BUSINESS.